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Management
Programs

Frontline Management
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Frontline Management Training Australia has created a powerful suite
of management programs for frontline managers that break through the
tired, compliance-driven model that has become the standard.
FMTA encourage participants to step out of their comfort zones to
critically explore the dynamics of their own leadership style.
By creating a highly stimulating and challenging training environment,
participants undergo a compelling learning experience that supports
practical, lasting change and improvement.
A central theme in FMTA training concerns the philosophy that to understand,
manage and motivate others, one must first understand, manage and
motivate oneself. Self-awareness in the workplace is heavily emphasised.
All modules focus on learning as a process, utilising real business
issues and the skills and experience within the group
Goal setting is another significant part of the learning process.
At the conclusion of each session, participants set practical, work-based
goals. Workshops are specifically designed to accommodate a variety
of adult learning styles.
FMTA’s frontline management programs comprise various combinations
of the following modules.
Personality Type
Management Style
Integrity in the Workplace
Goal Setting
Meetings that Work
Group Dynamics
Workplace Coaching
Giving & Receiving Feedback
Attracting Talent: Recruitment
Workplace Training
Presentation Skills
Workplace Safety
Performance Management
Change Management
Customer Service
Negotiation Skills
Managing Self & Leading Teams
Understanding Accounts: Budgeting
Project Management
Decision Making & Problem Solving
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