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Frontline Management

 


Frontline Management Training Australia has created a powerful suite of management programs for frontline managers that break through the tired, compliance-driven model that has become the standard.

FMTA encourage participants to step out of their comfort zones to critically explore the dynamics of their own leadership style.

By creating a highly stimulating and challenging training environment, participants undergo a compelling learning experience that supports practical, lasting change and improvement.

A central theme in FMTA training concerns the philosophy that to understand, manage and motivate others, one must first understand, manage and motivate oneself. Self-awareness in the workplace is heavily emphasised.

All modules focus on learning as a process, utilising real business issues and the skills and experience within the group

Goal setting is another significant part of the learning process. At the conclusion of each session, participants set practical, work-based goals. Workshops are specifically designed to accommodate a variety of adult learning styles.

FMTA’s frontline management programs comprise various combinations of the following modules.

  • Personality Type
  • Management Style
  • Integrity in the Workplace
  • Goal Setting
  • Meetings that Work
  • Group Dynamics
  • Workplace Coaching
  • Giving & Receiving Feedback
  • Attracting Talent: Recruitment
  • Workplace Training
  • Presentation Skills
  • Workplace Safety
  • Performance Management
  • Change Management
  • Customer Service
  • Negotiation Skills
  • Managing Self & Leading Teams
  • Understanding Accounts: Budgeting
  • Project Management
  • Decision Making & Problem Solving


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